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PROCUREMENT COMPLAINTS HANDLING

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 MoD need to ensure a fair and speedy disposal of complaints as cancellation of an on-going contract and debarment of the companies puts the procurement clock back by several years. The new complaint handling guidelines seems to be a step in the right directions, if followed…

 In past blacklisting/debarring the foreign/Indian OEMs had become the norm, on mere suspicion, without any substantial proof and that also at a stage when the procurement process has almost completed. The government had debarred number of OEMs, based on alleged charges leveled or engineered directly or indirectly by competitors. To name a few these included Singapore Technologies Kinetics, Israel Military Industries (IMI), Rheinmetall Air Defense, Corporation Defense Russia and Denel etc. In all about 100 complaints were referred to the investigating agencies and based on their recommendations these companies were barred, however none of the charges have been proved after prolonged investigations in most of the cases, despite the hype they created in media.

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